This review is especially relevant for property owners in Big Bear Lake or Big Bear City and surrounding areas who are looking for an outstanding vacation rental manager. In sum, Big Bear Escapes – with Doria at the helm – is the clear choice for vacation rental management in the Bear Valley area!! We were extremely unhappy and underwhelmed with our former management company, which is very large (too large), and recently switched the management of our vacation rental cabin to Big Bear Escapes. Honestly, we could not be any happier with Doria and her team. She truly treats and maintains our property as if it were her own, and takes a hands-on approach to caring for the homes she is responsible for. She is so easy to reach via phone, text or email, and she takes pride in her work and has total focus on her clients and their guests. She has great energy and works overtime to deliver service in the most professional manner. Doria is all about the unexpected touches and “extras” that clients value, and for that reason we value her. Our cabin feels like a home and not a spartan vacation rental thanks to Doria and her employees, which are carefully selected and loyal to her. And did I mention that our cabin has been BOOKED like crazy thanks to Doria’s advertising and hustle!?! She is a true rock star!
“Snowy Creek Lodge”